OUR STORY
ABOUT US
At The Scoops Lab, we love ice cream, especially making it for you. We offer you the richest, creamiest, most scrumptious, satisfyingly delicious ice cream you will ever taste!
Some years ago, just for fun, we churned up some rich, creamy, homemade coconut and peanut ice cream and shared them with family, friends, and co-workers. The feedback was tremendously positive, and customer feedback continues to be positive to date.
That’s when what is now called The Scoops Lab brand of ice cream with big flavours and made with high-quality ingredients (local & foreign) started. Since then, we have added 20 more flavours for your delight.
We promise you that as time goes on, we will definitely add other delectable flavours.
So, discover what we have created so far and journey with us as we create even more!!!
Frequently Asked Questions
How do I place an order?
Ordering is easy! Simply browse our online store, select your flavour/s and quantities, and add them to your cart. Proceed to checkout where you can enter your contact information and delivery details. If you need assistance, feel free to contact us at thescoopslab@gmail.com or message us @ +1 868-726-6859.
What flavours of ice cream do you offer?
We offer a variety of delicious flavours, including classic favourites like coconut and soursop and unique options such as sorrel vodka and baileys chocolate mint. Additionally, we feature seasonal flavours to keep our menu exciting. Explore our full flavour menu to find your favourites!
How long does it take to receive my order?
Since we make our ice cream fresh upon order, please allow 3 - 5 days for preparation and delivery. We strive to ensure that your ice cream arrives at its best quality!
Can I customize my ice cream order for special events?
Yes! We offer customization for parties, weddings, and other events. Reach out to us at thescoopslab@gmail.com or WhatsApp us at (868) 726-6859 to discuss your needs and receive a custom quote.
Do you offer special dietary options?
Yes! We offer sugar-free and dairy-free options. Just contact us with your request.
Is your ice cream made with natural ingredients?
Yes, our ice cream is created with high-quality, natural ingredients. As far as possible, we use real dairy, fresh fruits and local ingredients. We are committed to providing delicious rich flavours and creamy textures treats for our customers.
What is your return and refund policy?
Given the nature of our products, we do not accept returns. However, if there is a problem with one of our products, we will issue a coupon towards your next purchase and the value of that coupon is based solely on our discretion.
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